100 countries, including Turkey, which created the International Organization for Standardization (ISO), published since 1947 of the standards is the most widely recognized management system standards. After the first time, published in 1987 has been renewed twice in 1994 and 2000.
Finally, in 2008, due to the renewal of ISO 9000: 2008 standard is known as.
MIL/Q/9858 in 1963 (in the U.S. in defense technology)
In 1968, AQAP Standards (NATO member countries)
In 1979, BS 5750 (UK)
In 1987, the ISO 9000 series (by ISO)
In 1988, EN 29000 standards (CEN)
In 1988, TS 6000 standard was published as a Quality Assurance System
In 1991, TS-EN-ISO 9000
Was revised in 1994 by the ISO. (9001:1994 / 9002:1994 / 9003:1994)
In 1996, EN 29000 series was published as EN-ISO 9000.
Was revised in 2000 and by ISO 9001:2000 published.
In 2008 by the current version of ISO 9001:2008 has issued revised.
What is ISO 9001?
9001, an organization meet customer expectations and regulatory requirements needed in order to improve customer satisfaction through a quality management system should provide the minimum requirements as to what that reveals. Organizations at all stages in the production of goods or services by identifying and creating a kind of organization’s user guide will be received each time the same quality results aims to create business processes.
ISO 9001 management system of the organization is not that what you focus on working on. Worldwide due to the overall management system is standard in the private and public sector, manufacturing, services, software and hardware can be applied by any organization operating in the area. In addition, the size or small size business, how many employees, the system does not prevent the establishment.
The organization meets the requirements of this standard may receive the ISO 9001 certificate. Certification, about the organization’s products or services internationally recognized management system in accordance with the management and administration of the management approach as a result of demonstrated and therefore the organization’s product and service quality, ensuring continuity could be assurance determines.
Standard, revised every 5 years by the ISO and views of practitioners and in line with requirements made necessary revisions are published again. ISO 9001 Quality Management System Standard ISO posted by revision made on 13.11.2008. An additional requirement compared to the ISO 9001:2000 standard, although not new to some of the standard items have been clarified.
15.11.2009 The new version since all the 9001 audits are conducted by.
Made certification with the ISO 9001:2000 version 15.11.2010 mAlArdA is the deadline for the transition.
After this date, existing documents will be invalid.
ISO 9001:2008 STANDARD MATERIALS
2 Cited standards and / or documents
3 Terms and definitions
4 Quality management system
4.1 General requirements
4.2 Documentation requirements
5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.5 Responsibility, authority and communication
5.6 Management to review
6 Resource management
6.1 Provision of resources
6.2 Human resources
6.4 Work environment
7 Product realization
7.1 Planning of product realization
7.2 Customer-related processes
7.3 Design and development
7.5 Production and service provision
7.6 Control of monitoring and measuring equipment
8 Measurement, analysis and improvement
8.2 Monitoring and measurement
8.3 Control of nonconforming product
8.4 Data analysis
WHY ISO 9001?
• Provides national and international competitive advantage.
• Cost effectiveness, efficiency and increases profitability.
• Strengthen internal and external communication.
• strengthen the institutional image.
• Product and service reliability provides.
• reduction of customer complaints, provide increased satisfaction and customer-oriented activities are encouraged.
• Employee satisfaction and motivation increases.
• corporate culture of continuous improvement in business processes makes.
• Corrective and preventive actions to prevent crop losses.
• The quality of the resulting economic loss and other losses may help to prevent.
• Reduces the costs.
• Exports and domestic market acceptability of the product by the customer provides easily.
• All activities are at great ease of monitoring and control.
• Business processes helps to identify areas for potential improvement.